How it works
Send instructions on how to submit Maintenance Requests to Tenants
See how you can set-up and send instructions to Tenants when you create their account
July 13, 2020
To help Property Managers notify Tenants an account has been created and the steps to submit maintenance request, Property Managers can create instructions that are included in the account creation email notification to Tenants.
Specific instructions can be created for each Work Order User Type.
- Goto: Work Orders > User Instructions and click the New Work Order Instruction button on the top-right
- Select and enter the following and create:
- Admin User type: Select the Work Order User Type you'd like to associate with these instructions (ONLY one for each user type)
- Name the Instructions
- Instructions and steps for the user: This will be the page that opens with the link is click in the Account Creation email notification
Once create, just click the "Send username, password and instructions for submitting work order / maintenance requests" checkbox and the email notification will include a link to the instruction page.
