Creating Work Order & Maintenance Request Users

How it works

Creating Work Order & Maintenance Request Users

Creating property manager, maintenance, and tenant user types and sending them email instructions

July 14, 2020

Here are the different Work Order/Maintenance Request users:

User Types	Capabilities
Property Manager	Create/View Work Orders Create notes and assign Property Maintenance personnel Create Property Maintenance, Tenant & Add Work Order users Associate one or more properties to other Work Order users Create and update email instructions when new users are created Manage work order categories, priorities, and statuses Filter and create work order reports
Property Maintenance	Create/View Work Orders Create notes and make updates to Work Orders Filter and create work order reports
Tenants	Submit Work Order/Maintenance Requests View the status of submitted Work Order/Maintenance Requests
Add Work Order	Submit Work Order/Maintenance Requests

How to create Work Order/Maintenance Request User

Goto: Work Orders > Work Order Users in the left side navigation
From the Work Order Users page click on the green Add Work Order User button
From the Add Work Order User pop-up box select enter the following:

Work Order User Type: Select the type you desire for this user
First Name
Last Name
Email
Password
Confirm Password
Property: Select and associate one or more properties to the user to submit Work Order/Maintenance Requests
Send email notification checkbox: Send the user an email with their username, password creation and instructions to submit a Work Order/Maintenance request